We're here to help

RouteRep Support

Have a question or run into a problem? Send us a note and we'll do our best to help.

How to help us troubleshoot

When you contact us, it helps to include:

• A short description of what you were trying to do and what happened.
• The device you're using (iPhone, iPad, or Mac).
• Your RouteRep app version, if available.
• Whether the issue involves iCloud synchronization, importing/exporting, or a subscription.

Please don't email passwords or sensitive customer, account, or other confidential business information.

Common support topics

• Getting started and using RouteRep features.
• iCloud/CloudKit synchronization between your devices.
• Importing data, managing routes, and recording visits.
• Premium subscriptions and restoring purchases.

For subscription billing, refunds, or payment methods, Apple may direct you to its App Store account and billing support resources.

Privacy

For information about how RouteRep handles app data, please read our Privacy Policy.